FAQ - PEYTIONS
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Celebrate moments celebrate life

your go-to for gifting — any reason, any season

PRODUCTS

Yes. We offer fully customized packaging solutions, including custom colors, sizes, materials, and box designs tailored to your brand requirements.

Yes. For projects requiring a faster turnaround, we offer sturdy keepsake boxes measuring approximately 27 × 20 × 10.5 cm, available in Gray and White. These premium boxes are ready to ship and can be customized with your branding and inserts.

Yes. We provide souvenir items, custom packaging, and complete gift sets or hampers. Whether you need the products only or a fully packaged gifting solution, we can tailor it to your requirements.

 
 

Yes! We’ll gladly incorporate your logo/branding or design a gift box around a specific theme with minimum order quantity applied. Please contact us for further information.

SHIPPING

Typically, most orders take between 7-21 days to be processed, 
If you’re in a pinch, please contact us through Whatsapp and we’ll see what we can do to accommodate your deadline.

While we’re always striving to keep shipping costs low, per-box shipping is an additional cost. We  are partnering with SiCepat and Grab (Instant & sameday) to deliver you boxes.

We’ve halted our pick-up option for a temporary period.

RETURNS & EXCHANGE

Due to the custom, personalized nature of our products, all sales are FINAL and not eligible for returns, refunds or exchanges. In the rare event that an item arrives at you damaged or incorrect, please contact us and we’ll do our best to make it right!

No, unfortunately, we do not accept order cancellations in any circumstances.

GENERAL

Custom corporate gifts are branded gifts designed to strengthen relationships with clients, employees, business partners, and event attendees while reflecting a company’s identity.

Peytions provides custom corporate gifts, premium merchandise, corporate souvenirs, employee welcome kits, client appreciation gifts, festive hampers, and PR packages.

Yes. We offer logo customization, custom packaging, brand colors, printed materials, and fully tailored gifting solutions based on your brand guidelines.

MOQ varies depending on the product, customization requirements, and packaging specifications. Contact our team for a tailored quotation. But we start from 20pcs for selected products

Yes. We provide end-to-end packaging solutions, including concept development, structural design, artwork design, sourcing, and production.

 

Production timelines depend on the complexity and quantity of the project. Most custom corporate gift projects require 2–6 weeks.

 

Yes. We support both small and large-scale corporate gifting projects for companies, organizations, and events.

 

Yes. We design and manufacture custom PR packages, influencer kits, media kits, and launch boxes tailored to your campaign objectives.

PEYTIONS